Frequently asked questions

Please find below a list of commonly asked questions, should your question not be listed, please get in touch and one of our team will respond promptly to your query

Each course, where applicable, contains the STCW code reference; this will enable you to cross-check with your company to ensure that the correct course is being undertaken.

It’s important you check that the approval is appropriate for your vessel/company.

We offer bulk discounts on purchases of more than 5 courses, please see our Corporate clients page for more information.

Of course, please get in touch with one of the team and we can arrange a login code to enable someone else to complete the course.

Contact us

As a modern, fully remote company, we’re able to keep overheads low, allowing us to pass those savings on to you.

We also harness the power of AI and advanced efficiency tools to streamline our operations without compromising on quality. Most importantly, we believe in fair and accessible pricing for seafarers, ensuring high-quality training remains within reach.

The STCW code only dictates that a number of courses must be approved. 

It’s really important that you check the flag state of the vessel you intent to sail on accepts the approval of the course you are purchasing. 

Once the course has been completed and final test completed, you will be able to download the certificate from the learning portal. 

Our system requires an internet connection to function, if your internet connection drops out the system saves your progress so no progress is lost.

Our courses are all delivered in English

This is certainly possible, please get in touch to request this service. 

Please note – This service will incur a shipping and processing fee, this is not covered in the course fee.

The seafarer.online learning platform works on both phones and tablets

Absolutely! Please get in touch with us and we will raise an invoice, once settled we will provide you with a list of voucher codes which you can provide to students, alternatively you can provide us the email addresses of the students you wish to enroll and we can add them.

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